Terms of service

General Terms of Use

Introduction Welcome to the website www.dezinis.it, the official online store of Azienda Agricola Redaelli de Zinis, hereinafter referred to as "the Site."

The Site is managed and maintained by AZ. AGR. REDAELLI DE ZINIS SOC. AGR. S.S., with its registered office in 25080 Calvagese della riviera, via Ugo de Zinis 10, Italy, VAT number IT00698870987. 

I'm reaching out to confirm that, according to our tracking information, the package shows as delivered on the 28th.

Could you please let us know if you’ve received it?

I've attached a screenshot with the delivery details for your reference.

Thanks very much for your cooperation, and I look forward to hearing from you.

Best regards,

Access to and use of the Site are governed by these General Terms of Use. Access to and use of the Site, as well as the purchase of products, imply the reading, knowledge, and acceptance of these General Terms of Use and the General Terms and Conditions of Sale. If you do not agree, in whole or in part, with the General Terms of Use of the Site, please do not use our website.

Anyone accessing and using the Site implicitly declares not to use it for illegal purposes or any purposes contrary to current laws.

Azienda Agricola Redaelli de Zinis may modify or update, in whole or in part, these General Terms of Use. Changes and updates to the General Terms will be notified to users on the Site's homepage as soon as they are adopted and will be binding as soon as they are published on the Site in this same section.

If any clause of these General Terms of Use is deemed illegal, void, or for any reason ineffective, its invalidity or ineffectiveness will not affect the validity or effectiveness of the remaining provisions.

Site Content Access to and use of the Site, including the viewing of web pages, communication with Azienda Agricola Redaelli de Zinis, the ability to download product information, and purchasing products on the website, constitute activities conducted by our users exclusively for personal uses unrelated to any commercial, entrepreneurial, and professional activity.

The Site contains hyperlinks (hereinafter "links") to other websites that have no connection with the Site itself. Azienda Agricola Redaelli de Zinis does not control or monitor such websites and their content. Azienda Agricola Redaelli de Zinis cannot be held responsible for the content of these sites and the rules they adopt regarding your privacy and the processing of your personal data during navigation. Therefore, we recommend paying attention when accessing these websites via the links on the Site and reading their respective terms of use and privacy policies carefully. These General Terms of Use and the Privacy Policy do not apply to websites managed by other entities other than Azienda Agricola Redaelli de Zinis. The Site provides links to other websites solely to facilitate users in searching and browsing and to facilitate hyperlink connections on the Internet to other websites. Activating the links does not imply any recommendation or indication by Azienda Agricola Redaelli de Zinis for accessing and browsing these websites, nor any guarantee regarding their content, services, or goods provided and sold to Internet users.

Limitation of Liability By accessing the Site, you will be solely responsible for using it and its contents. Azienda Agricola Redaelli de Zinis cannot be held liable for any use of the Site and its contents that does not comply with the laws in force, except in cases of willful misconduct and gross negligence by Azienda Agricola Redaelli de Zinis. In particular, you will be solely responsible for the communication of incorrect, false, or third-party data without their consent, as well as for any incorrect use of such data.

Finally, since any material will be downloaded or otherwise obtained through the use of the service at the user's choice and risk, any responsibility for damage to computer systems or loss of data resulting from download operations falls on the user and cannot be attributed to Azienda Agricola Redaelli de Zinis. Azienda Agricola Redaelli de Zinis declines any responsibility for any damage resulting from inaccessibility to the services on the Site or any damage caused by viruses, corrupted files, errors, omissions, service interruptions, content deletions, network-related issues, providers or telephone and/or telematic connections, unauthorized accesses, data alterations, malfunctioning of the user's electronic equipment.

The user is responsible for the custody and correct use of personal information, including credentials that allow access to reserved services, and any harmful or prejudicial consequence that may arise against Azienda Agricola Redaelli de Zinis or third parties due to incorrect use, loss, or theft of such information.

Privacy Policy We invite you to read the Privacy Policy carefully - to understand how the Site collects and uses your personal data and for what purposes - which applies even if the user accesses the Site and uses the related services without purchasing any product.

Intellectual Property Rights All content, in any format, published on the Site, including web pages, graphics, colors, schemes, tools, fonts, and website design, diagrams, layouts, methods, processes, functions, and software that are part of the Site, are protected by copyright and any other intellectual property rights of Azienda Agricola Redaelli de Zinis and other rights holders. Reproduction, in whole or in part, in any form, of the Site and its contents is prohibited without the express written consent of Azienda Agricola Redaelli de Zinis. Azienda Agricola Redaelli de Zinis has the exclusive right to authorize or prohibit direct or indirect, temporary or permanent, reproduction in any way or form, in whole or in part, of the Site and its contents. Regarding the use of the Site, you are authorized only to: (i) view the website and its contents; (ii) perform all acts of temporary reproduction, without economic significance, considered transient or accessory, an integral and essential part of the same viewing of the site and its contents; (iii) all other navigation operations on the website that are performed only for a legitimate use of the same and its contents.

Any further act of reproduction must be, from time to time, authorized by Azienda Agricola Redaelli de Zinis or, where necessary, by the authors of the individual works contained on the website. Such reproduction operations must be performed for lawful purposes and in respect of the copyright and other intellectual property rights of Azienda Agricola Redaelli de Zinis and the authors of the individual works contained on the website. The authors of individual works published on the Site have the right, at any time, to claim the authorship of their works and to object to any deformation, mutilation, or other modification of the works themselves, including any act to the detriment of the works that may harm their honor or reputation. You undertake to respect the copyright of artists who have chosen to publish their works on the Site or who have collaborated with it to create new expressive and artistic forms to be published, even non-exclusively, on the website, or that form an integral part of it. Furthermore, you are not authorized in any way to use, in any form, the content of the website and each individual work protected by copyright and any other intellectual property right. By way of example, you may not alter or otherwise modify the content and protected works without the consent of Azienda Agricola Redaelli de Zinis and, where necessary, the individual authors of the works published on the Site.

Applicable Law These General Terms are governed by and interpreted under Italian law, including, by way of example but not limited to, any disputes concerning the existence, validity, and effectiveness of the General Terms and any other agreement that references them. If you are a consumer, for legal relations regulated by these General Terms, please refer in particular to Legislative Decree 6 September 2005, n. 206, known as the "Consumer Code," and subsequent amendments and additions.

Information For assistance and/or information regarding orders and shipments, refunds and returns of products purchased on the Site, suggestions, and other general information about the services provided by the Site and Azienda Agricola Redaelli de Zinis, you can always contact us via email at info@dezinis.it. For any other legal information, consult the sections General Terms and Conditions of Sale, Right of Withdrawal, and Privacy Policy.

Referral Clause For matters not provided for in these General Terms, please refer to the General Terms and Conditions of Sale, where applicable.